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OUTSOURCED IT MANAGEMENT SERVICES: OUR EXPERTS – YOUR SERVERS – PEACE OF MIND



By signing up to Magic Online’s Outsourced IT Management services, you are choosing peace of mind and saying goodbye to those never-ending IT problems (hardware/software, data security, OS updates, etc.). Our dedicated team of specialists take care of everything. Why wait any longer? Find out more about our complete or partial Outsourced IT Management services

By outsourcing the management of your IT tool, you enjoy the benefits of professional hosting platforms combining cost-effectiveness with cutting edge technology and a wide range of server services.

ON YOUR DEDICATED SERVER, A WIDE RANGE OF OUTSOURCED IT MANAGEMENT SERVICES TAILORED TO YOUR APPLICATIONS.




Surveillance
You retain full control over your infrastructure.


Supervision
Additional indicators to monitor your platform in detail.


Outsourced IT Management
You can count on Magic Online for the full management and control of your infrastructure.


Advanced Outsourced IT Management services
In addition to the level-3 services, custom outsourced IT management for your business-critical applications.


Characteristics Surveillance Supervision Outsourced IT Management Advanced Outsourced IT Management services
Guaranteed Response Time / Guaranteed Restoration Time 24/7 – 4H/4H 24/7 – 2H/4H 24/7 – 2H/4H 24/7 – 30min/2H
System administration CUSTOMER CUSTOMER Magic Online Magic Online
Monitoring PING only PING + 15 ports
+ equipment tests
PING + 15 ports
+ equipment tests
+ OS/hard probes
PING + 15 ports
+ advanded probes(SQL, web,i/o)
Security/Firewall Consulting Consulting Software filtering Hardware appliance Level 7 – IPS – IDS
Back up 10 GB outsourced management 1 TB outsourced management
Hardware Load Balancer Yes
Mensualité Free 39€ (ex VAT)/Month 115€ (ex VAT)/Month 299€ (ex VAT)/Month

DOWNLOAD MAGIC ONLINE OUTSOURCED IT MANAGEMENT
DETAILED DOCUMENTATION



Documentation of your infrastructure in our IS


Quality Control and Testing of your Infrastructure


Load Buildup Test leading to a Recommendations Report


Guaranteed SLA of 99.9% over complete chain (system, network, Outsourced IT Management)


Advanced supervision of your business applications


Disaster and Recovery Procedure